Voice RoomsOneDose care call
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Call

Enter your customer ID to talk with your OneDose care assistant. It already knows your care details. Use headphones to avoid echo.

Join your call

Your customer ID is on your OneDose card or message, for example BMCHRC-90002.

Mic
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People in this room
Join a room to see who is here.

Activity

Each step of the connection, plus what was said in the call.

Monitor

Every call has the AI. Watch the transcripts and join any call: you, the caller and the AI can all talk together. Pause the AI to talk 1-to-1 with the caller.

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0People on calls
0AI agents active
Live · updates every 1.5 s

Patient calls

Prepared with the patient's OneDose context. Send the caller link once it's ready.
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AI settings

How the AI behaves on every call. Changes apply to calls that start after you save.

Start from a preset

Call instructions and purpose

The AI's full instructions: who it is, who it is calling, the patient's context, what to ask, and the safety rules. Replaces the prompt saved in ElevenLabs. Leave empty to use the agent's own prompt.

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First message

The exact first sentence the AI says when the caller connects.

Language

The language the AI speaks and listens for (sent as an ISO code).

Variables (optional)

Values for {{variables}} used in the agent's prompt or tools, one per line as name=value. Missing ones use the agent's defaults.

Advanced: ElevenLabs account
Leave empty to use the built-in agent from the server's .env.
Stored on the server only. It is never shown again in the browser.

Conversation

Live transcript
Private: only the AI sees this, never the caller

Your controls

Key facts

Click any fact to correct it. The AI switches to the new value at once, even mid-sentence.

Full call instructions
Also sent at the start of this call

Supervisor access

Enter the supervisor PIN to see live calls and change the AI settings.